the incompetence and negligence of fedex is palpable and continuous. this week’s fiasco has potentially caused me serious damage. they picked up a pre-paid envelope from my home on monday (12/24/18) and have, it appears, lost it. the envelope contained all of my personal/private financial info, per request of bank of america (boa).
when i called fedex to inquire, they sent me to 3 different people to discuss. the last person said that boa would have to file the claim because they initiated the pre-paid label. it took 34 minutes on the phone to find out that there’s nothing they can do. in the meantime, someone has all of my private financial info.
my first (rhetorical) question is: what does fedex do? the answer? they pickup/ship/deliver packages. it’s not like they also do tune-ups and deliver pizzas. they just do this one thing…and they’ve been doing it long enough to have it down to a science. i thought.
i normally ship ups or usps only, but was guided by boa to use fedex for this one purpose. in the decades of using ups/usps, i can’t recall anything ever being lost. getting fedex deliveries (and now a self-shipment) has been one nightmare after another.
i just finished informing boa about the fedex fuckup in hopes that they don’t start foreclosure on my home. the purpose of the fedex shipment was to give them requested paperwork and signatures to stop foreclosure proceedings.
my stomach is in knots and the headache this gave me made me have to lie down for a few hours. now i live in fear of identity theft, as well as a looming foreclosure. i haven’t done any work all day because of both trying to deal with fedex, find my package, alert the credit agencies, and crippling stress and anxiety.
i’ve sent emails to several attorneys i found online and am awaiting their reply.