What I generally said to start the chat for the online live chat rep:
“Good Morning. You guys charged my credit card that I never renewed for my Hotmail Plus account. Not sure how you did that, but you did. I’d like that charge refunded, no more charges ever again, and my hotmail account permanently closed. Thanks.”
Then this happened:
I replaced every instance of the word "God" in the Bible with the words "Gay People".
Click Here To Read PDF file: Gay-Bible
wait for the "blooper" at about 2:47 into the video. 🙂